Shipping Policy

Welcome to Stitchstories, where we offer you an exquisite range of natural, handmade beauty products. We understand that receiving your items promptly and in perfect condition is important to you. Hence, we have outlined our Shipping Policy to ensure a smooth delivery experience.

Processing Times

Our products are handmade and often made to order, which means processing times can vary. Typically, orders are processed within 2-5 business days. However, during peak seasons or for custom orders, this time frame may extend slightly.

Domestic Shipping

We ship across the country using reputable couriers. Shipping rates and delivery times vary depending on your location and the shipping option chosen at checkout. Generally, domestic orders are delivered within 3-7 business days after dispatch.

International Shipping

At Stitchstories, we are pleased to serve an international clientele. International shipping rates and delivery times depend on the destination country and customs processing. Note that international customers are responsible for any customs fees, taxes, or other duties incurred.

Shipping Methods and Costs

Shipping costs are calculated based on the weight of your order and the shipping method you select. We offer various shipping options to suit your needs, all of which can be reviewed during the checkout process.

Tracking Your Order

Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to track the progress of your delivery on the courier’s website.

Delivery Issues

If you experience any problems with your delivery, such as delayed arrival or missing packages, please contact us immediately at [email protected] or +84928174814. We will work diligently to resolve any issues.

Return Shipments

If a shipment is returned to us due to an incorrect address or unavailability of the recipient, we will contact you to arrange for reshipment. Additional shipping charges may apply.

Packaging

All our products are securely packed to ensure they arrive in perfect condition. We use eco-friendly packaging materials in line with our commitment to sustainability.

Contact Us

For any further questions about our shipping practices, please do not hesitate to contact us at [email protected] or call +84928174814. Our team is always ready to assist you with any inquiries or concerns you may have.

Thank You

Thank you for choosing Stitchstories for your natural beauty needs. We appreciate your support and are excited to deliver our handcrafted products to your doorstep.